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  • I went to Citizens Savings Bank's West Scranton Branch to close the accounts of my mom, who recently passed away. The employees knew her and had kind stories and condolences for me. The staff made eye contact and remembered my name. I was so impressed by their friendliness that I opened a new account for my husband and I. The other banks I deal with have no idea who I am; the friendliness wins one over! - Ellen Chase, October 2023
  • The friendly staff at Citizens Savings Bank in Taylor, Kim Marriggi and Darlene Williams, are wonderful! Kim responds to my calls and emails in a timely manner and makes the banking experience better. - Lisa Herie, September 2023
  • Thank you to Dawn Lehutsky for being so gracious to me during the process of refinancing my home. It has been a pleasure to work with you and your entire staff at the Honesdale Branch. I will definitely recommend your services to anyone looking for a mortgage. - Golly Ramnath, March 2023