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  • After 30 years of being a customer of the citizens savings bank in West Scranton branch Larry and I have achieved our financial goals. The service is unsurpassed in helping us with any financial situation we encountered. We would like to thank the staff at the West Scranton branch for all their help through these years and we would like to remain customers for many years to come. - Larry and Rita Boccadori
  • I have been a Citizens Savings Bank customer for over a decade. Why? No matter what I need I know Citizens will do everything they can do to help me. Every interaction I have had with the bank is polite, professional, and pleasant. Citizens Savings is a great bank because every employee truly cares about customer service. - Paul Gallagher
  • I have been a Citizen's customer since I was a teenager. I won't mention the number of years. Kim Marriggi is always very responsive and pleasant to work with. She is truly a valuable asset. I appreciate her expertise and professionalism in every aspect. She helped to make my loan experience both seamless and enjoyable. I do look forward to working with both Kim and the Taylor branch employees for many years to come. - Debbie Getts