Your accounts are just a phone call away! Do a number of banking activities by phone, anytime.

Call (866) 206-6757 toll-free, at any time of day, to access a wide variety of business account management features. 

  • Check account balances
  • Transfer funds
  • Find ATMs
  • See if checks have cleared
  • Verify when deposits are credited to your account
  • Make loan payments
  • And more!

Need more checks? Order more online.

You can also make the switch to Citizens Savings Bank today with our handy switch kit (PDF).

To access telephone banking, call toll free: (866) 206-6757

For account information press #1

  • For checking information, press #1
    • Please enter your checking account number followed by the # sign
    • Please enter your four-digit PIN followed by the # sign
  • For savings information, press #2
    • Please enter your checking account number followed by the # sign
    • Please enter your four-digit PIN followed by the # sign
  • For money market information, press #3
    • Please enter your checking account number followed by the # sign
    • Please enter your four-digit PIN followed by the # sign
  • For CD or retirement account information, press #4
    • Please enter your checking account number followed by the # sign
    • Please enter your four-digit PIN followed by the # sign
  • For loan information, press #5
    • Please enter your checking account number followed by the # sign
    • Please enter your four-digit PIN followed by the # sign
  • To transfer funds, press #6
    • To transfer from a checking account, press #1
      • Enter the account number you wish to transfer from followed by the # sign
      • Enter your four-digit PIN followed by the # sign
    • To transfer from a savings account, press #2
      • Enter the account number you wish to transfer from followed by the # sign
      • Enter your four-digit PIN followed by the # sign
    • To listen to this menu again, press #9
    • To return to the prior menu, press *
    • To speak with a customer service representative, press #0
  • To change your PIN, press #7
    • To change the 4-digit personal identification number on your checking account, press #1
    • To change the 4-digit personal identification number on your savings account, press #2
    • To change the 4-digit personal identification number on your certificate of deposit account, press #3
    • To change the 4-digit personal identification number on your IRA account, press #4
    • To change the 4-digit personal identification number on your loan account, press #5
    • To listen to this menu again, press #9
    • To return to the prior menu, press *
    • To speak with a customer service representative, press #0
  • To listen to this menu again, press #9
  • To return to the prior menu, press *
  • To speak with a customer service representative, press #0 

To report your ATM or Debit Card lost or stolen press #2

If your ATM or Visa Debit card is lost or stolen, please call 1-800-692-6279. Our hours are Monday through Friday, 9:00 AM to 5:00 PM. It is very important that you report this as soon as possible at 1-800-692-6279.

  • To listen to this message again, press #1
  • To return to the prior menu, press *

For Product and Bank News, press #3

Are you interested in receiving your printed statements in electronic form? Citizens Savings Bank offers this service free of charge on all checking and savings accounts. Visit here for details on how to sign up for our easy-e electronic statements. Member FDIC.

To Transfer Funds, Press #4

  • To transfer from a checking account, press #1
    • Enter the account number you wish to transfer from followed by the # sign
    • Enter your four-digit PIN followed by the # sign
  • To transfer from a savings account, press #2
    • Enter the account number you wish to transfer from followed by the # sign
    • Enter your four-digit PIN followed by the # sign
  • To listen to this menu again, press #9
  • To return to the prior menu, press *
  • To speak with a customer service representative, press #0

To Change Your Personal Identification Number, press #5

  • To change the four-digit personal identification number on your checking account, press #1
  • To change the four-digit personal identification number on your savings account, press #2
  • To change the four-digit personal identification number on your certificate of deposit account, press #3
  • To change the four-digit personal identification number on your IRA account, press #4
  • To change your personal identification number on your loan account, press #5
  • To listen to this menu again, press #9
  • To return to the prior menu, press *
  • To speak with a customer service representative, press #0

To listen to this menu again, press #9  

To speak to a customer service representative, press #0