What People Are Saying

We like to think our service is top-notch, but we'll let our customers speak for themselves. Check out these testimonials — and submit your own using the form below!

I went to Citizens Savings Bank's West Scranton Branch to close the accounts of my mom, who recently passed away. The employees knew her and had kind stories and condolences for me. The staff made eye contact and remembered my name. I was so impressed by their friendliness that I opened a new account for my husband and I. The other banks I deal with have no idea who I am; the friendliness wins one over!
The friendly staff at Citizens Savings Bank in Taylor, Kim Marriggi and Darlene Williams, are wonderful! Kim responds to my calls and emails in a timely manner and makes the banking experience better.
Thank you to Dawn Lehutsky for being so gracious to me during the process of refinancing my home. It has been a pleasure to work with you and your entire staff at the Honesdale Branch. I will definitely recommend your services to anyone looking for a mortgage.
Diane Mullen at Cedar Ave. [South Scranton Branch] helped me three times in the past few weeks when my brother and I stopped in to ask about opening a checking account. I also called today to check on what I needed to open the account and Diane answered and gave me all of the information that I needed.
I worked with the Taylor Branch to get a first-time home mortgage. Everyone at this branch helped me anytime I called to talk to Kim Marriggi, or had questions. They helped me right away or called me back within an hour. I would recommend anyone to use this bank.
Citizens Savings Bank is the best bank ever! The employees at this bank are helpful and very nice. They will help to make sure that all is okay.

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