About Us

“ I've been a customer for 40+ years. I am always greeted with a smile, just like family would do. ” - Mike Ambrose

“ I live in North Scranton and have several banks very close to my home. I choose to drive to West Scranton to Citizens Savings Bank, because they are like family. Any bank can cash a check, open a savings account or give you a loan. This branch knows everyone by name, welcomes you and genuinely cares about you. I have been banking with Citizens Savings Bank in West Scranton for 4 decades and wouldn't go anywhere else. I look forward to going there, it's like going home! ” - William Winters

“ The South Scranton branch has always been very, very helpful to me. I've been doing my banking here a long time! Tamara Steward helped me with banking needs when my mother was terminally ill and stepped right up when needed! Margie Ingiaimo is always nice & friendly & always with a smile. We go back many, many years here! Always good to me and my late mother. ” - Gayle Pfurr