From our CEO to your local teller, all of us at Citizens Savings Bank are committed to one thing above all else — you.

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See What Our Customers Have To Say About Us

  • After 30 years of being a customer of the citizens savings bank in West Scranton branch Larry and I have achieved our financial goals. The service is unsurpassed in helping us with any financial situation we encountered. We would like to thank the staff at the West Scranton branch for all their help through these years and we would like to remain customers for many years to come. - Larry and Rita Boccadori
  • I have been a Citizens Savings Bank customer for over a decade. Why? No matter what I need I know Citizens will do everything they can do to help me. Every interaction I have had with the bank is polite, professional, and pleasant. Citizens Savings is a great bank because every employee truly cares about customer service. - Paul Gallagher
  • I have been a customer at Citizens Savings Bank since I was a teenager. Although I have had banking transactions at most of the local branches, Center City is where I call "home." No matter what day of the week or time of day, I am always greeted there with smiles, a sincere welcome and a friendly conversation. Whether I need assistance with a mortgage, loan, or just had an ordinary banking question, I always receive the same professional and courteous treatment. I have known Kim Osborne and Mary Kerrigan for a long time because of my years banking at Citizens. I trust their advice, appreciate their expertise and knowledge, as well as the courtesy that has been extended to me throughout the years. The same can be said for their colleagues, past and present. There is truly a friendly, yet professional atmosphere at Citizens Central City. - John Gardocki

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