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About Citizens Savings Bank

Citizens Savings Bank is a locally managed and operated bank that has been serving Northeastern Pennsylvania for over 100 years. We’re dedicated to building long-term customer relationships through outstanding service. Even our CEO, Joseph F. McDonald, has noticed just how many Citizens Saving Bank customers and staff are on a first name basis. And when the CEO knows, you know you’re doing something right.

A Long History of Building Strong Communities

It was back on July 17, 1902 that a group of twelve friends and neighbors with foresight met to found what’s now known as Citizens Savings Bank. The group was united by a common goal: to provide funds for homebuyers and builders, while offering a safe, profitable place for people to invest their hard-earned money. Today, Citizens Savings Bank has seven branch offices located throughout Lackawanna, Wayne, and Monroe Counties.

Five-Star Service and Services

Citizens Savings Bank enjoys a 5-Star Superior Rating — the highest rating possible from BauerFinancial, the independent financial rating bureau trusted by consumers, investors, and journalists to judge the health of financial institutions. While we appreciate getting a good report card, we know the true mark of success is customer satisfaction. That’s why we’re always looking for new ways to save you time and money. Here are a few of the value-added services we offer:

Kasasa® – Reward yourself with free checking and savings, plus perks. On top of no monthly service fee and refunds on ATM fees nationwide*, Kasasa checking accounts offer different perks like really high interest, cash back, and even money for music, movies, apps and more! Plus, Kasasa Saver® provides an innovative way to save money, time, and effort.

Customized Lending – Whether you want to buy a new car, acquire an investment property, or secure funds for a variety of personal needs, we have the financing for you. We offer several financing options to make your dreams more affordable, from Fixed Rate Loans to First Time Homebuyer specials.

Time-Saving Services – Find more time in your day with our wide variety of account management tools and services, such as online banking & bill pay, mobile banking with mobile deposit, and more!

Educational Resources – Managing money can seem overwhelming. Make more informed financial decisions — faster. From videos on identity theft prevention, to online banking FAQs, our collection of educational resources will help put your financial concerns to rest.

Your Success — Our Mission

From our CEO to your local teller, all of us at Citizens Savings Bank are committed to one thing above all else — you. Our mission statement is the roadmap to your financial success:

"To profitably provide financial products and services to individuals, families, and small businesses in the most efficient, productive, and secure manner possible."